Service metrics

11 Dec, 2024

Tiktok Knowledge Management Lead, Buyer Support - USDS Interview Experience Share

The Knowledge Management Lead, Buyer Support at TikTok is a leadership role focused on optimizing the buyer experience, creating and maintaining knowledge resources, processes, and training programs to ensure TikTok's Buyer Support teams operate efficiently. This role is critical for supporting e-commerce objectives and driving operational excellence in a fast-paced, evolving environment.

10 Dec, 2024

Amazon Senior Technical Account Manager, ES - EMEA - UKI Interview Experience Share

If you’re preparing for an interview for the Amazon Senior Technical Account Manager (TAM) - ES - EMEA - UKI position, it’s important to understand both the nature of the role and the expectations for the interview process. As someone who has gone through this process, I’ll provide a comprehensive breakdown of the interview structure, types of questions, and strategies for success to help you prepare.