Product usage

23 Dec, 2024

Coursera Customer Success Manager, Spanish speaking Interview Questions

As someone who has interviewed for the Customer Success Manager (CSM), Spanish-speaking position at Coursera, I can share my detailed experience throughout the interview process. This position is pivotal in ensuring that Coursera's customers, particularly Spanish-speaking clients, have an excellent experience while using the platform. The role involves both client-facing responsibilities and working cross-functionally with different teams to drive customer success and ensure that clients achieve their goals with Coursera’s offerings.