Product success

24 Dec, 2024

GitHub Associate Customer Success Manager Interview Questions

I recently interviewed for the Associate Customer Success Manager role at GitHub, and I'd like to share my experience in detail. This role focuses on helping customers get the most out of GitHub's products, ensuring their success, and driving customer engagement and retention. The interview process was thorough, combining behavioral questions, problem-solving exercises, and customer success-related scenarios. Below is a detailed breakdown of the interview process, questions I faced, and tips for preparing for this position.

24 Dec, 2024

GitHub Staff Technical Program Manager Interview Questions

If you're preparing for an interview for the Staff Technical Program Manager (TPM) role at GitHub, you're aiming for a key position that involves managing technical projects and ensuring alignment between engineering, product teams, and other stakeholders. This role requires strong program management skills, technical expertise, and the ability to drive cross-functional collaboration to deliver complex projects, often in fast-paced environments.