Customer success metrics

24 Dec, 2024

Asana Technical Account Manager Interview Questions

The interview process for a Technical Account Manager (TAM) position at Asana focuses on assessing your technical expertise, client management skills, and ability to solve complex problems for enterprise customers. As a TAM, your role involves acting as a liaison between Asana’s engineering teams and enterprise clients, ensuring that clients are successfully adopting and integrating Asana’s tools into their workflows.

23 Dec, 2024

Coursera Senior Customer Success Manager-German speaking Interview Questions

As someone who has interviewed for the Senior Customer Success Manager – German-speaking position at Coursera, I can provide a comprehensive overview of the interview process, the key responsibilities of the role, and the types of questions I encountered. This position plays a crucial role in ensuring that Coursera’s German-speaking customers—particularly enterprise clients such as universities, corporations, and other institutions—achieve success using Coursera's platform.