Customer care

12 Dec, 2024

Toshiba Customer Care Support II Interview Experience Share

I recently interviewed for the Customer Care Support II position at Toshiba, and I’d like to share my detailed experience with the interview process, the role's responsibilities, and examples of the types of questions I encountered. This role is designed to provide high-quality customer support, assisting clients with technical issues, product inquiries, and resolving service requests related to Toshiba’s range of products and services. Below is a comprehensive breakdown of my experience, which I hope will help you prepare if you’re applying for the same position.

11 Dec, 2024

Uber Safety Investigations Specialist I (French Speaker) Interview Experience Share

If you're applying for the Safety Investigations Specialist I (French Speaker) role at Uber, you're looking at a position that involves managing safety-related investigations, ensuring compliance with policies, and resolving sensitive issues for Uber’s platform users. This is a highly critical role, as it deals with safety incidents, risk assessments, and requires excellent communication skills in both French and English. Based on my experience interviewing for a similar role, here's a detailed guide to the interview process, the skills Uber is looking for, and examples of questions you might encounter.

10 Dec, 2024

Lyft Project Lead (Operations), Core Support Interview Experience Share

The Project Lead (Operations), Core Support position focuses on overseeing operational efficiency within Lyft’s support teams. The primary responsibilities involve managing projects that improve support processes, ensuring smooth daily operations, and driving strategic initiatives that enhance the overall customer experience. This role requires coordination across teams, tracking performance metrics, and ensuring that initiatives align with Lyft’s operational goals.