Client escalation

15 Dec, 2024

Mastercard Customer Success Manager, Spanish Speaking Interview Experience Share

As someone who has interviewed for the Mastercard Customer Success Manager (Spanish Speaking) role, I can provide a detailed look into the interview process, including the questions asked, how to prepare, and the overall experience. If you're targeting this role, you’ll need to be well-prepared in customer success strategies, technical skills (like A/B testing and analytics), and communication, especially in Spanish.

15 Dec, 2024

Mastercard Manager, Customer Technical Services Interview Experience Share

As someone who has interviewed for the Manager, Customer Technical Services role at Mastercard, I’d like to provide a comprehensive guide on the interview process, the types of questions asked, and how to prepare. This position typically combines customer-facing skills with technical expertise, and the interviews reflect this dual focus.