Account retention

24 Dec, 2024

GitHub Associate Customer Success Manager Interview Questions

I recently interviewed for the Associate Customer Success Manager role at GitHub, and I'd like to share my experience in detail. This role focuses on helping customers get the most out of GitHub's products, ensuring their success, and driving customer engagement and retention. The interview process was thorough, combining behavioral questions, problem-solving exercises, and customer success-related scenarios. Below is a detailed breakdown of the interview process, questions I faced, and tips for preparing for this position.

11 Dec, 2024

Stripe Account Executive, Enterprise - Benelux Interview Experience Share

I recently interviewed for the Account Executive, Enterprise - Benelux position at Stripe, and I’d like to share my experience to help others preparing for a similar role. This position focuses on selling Stripe’s financial products to large enterprises across the Benelux region (Belgium, Netherlands, Luxembourg), and the interview process is designed to test your sales abilities, product knowledge, and strategic thinking in a fast-paced environment.

11 Dec, 2024

Stripe Account Executive, Existing Business (Japan) Interview Experience Share

I recently interviewed for the Account Executive, Existing Business (Japan) position at Stripe. This role is primarily focused on managing and expanding relationships with existing clients in Japan. The interview process was rigorous and comprehensive, designed to assess both my ability to manage customer relationships and grow existing business, as well as my understanding of Stripe’s suite of financial products. Below is a detailed breakdown of the interview process, the key areas of focus, and tips for preparing.