Salesforce QA Engineer Interview Process at Asana

The interview process for a Salesforce QA Engineer at Asana is rigorous and focuses on evaluating both technical proficiency and the ability to ensure quality in Salesforce implementations. As a QA Engineer, you are expected to test Salesforce features, integrations, and custom solutions. Your role will include ensuring that the Salesforce platform operates as intended for both internal teams and customers, so expect the interviews to test your automation skills, manual testing abilities, and problem-solving techniques.

Here is a breakdown of what to expect during the interview process, including examples based on my personal experience and insights from other candidates.

1. Resume Screening and Initial Contact

The interview process typically starts with resume screening, where the recruiter will assess:

• Your experience with Salesforce—whether you’ve worked on Sales Cloud, Service Cloud, or custom Salesforce applications.
• Your experience in quality assurance, particularly for enterprise-level platforms and integrations.
• Familiarity with testing tools such as Selenium, Jest, TestNG, or other testing automation frameworks.
• Knowledge of Salesforce data model, APEX code, and how Salesforce integrates with other systems.

Once your resume aligns with the role’s needs, you’ll be contacted by the recruiter for an initial phone screen.

2. Recruiter Phone Screen

The recruiter phone screen typically lasts 30-45 minutes and focuses on confirming your fit for the position and discussing your interest in Salesforce QA engineering at Asana. Expect questions about:

• Your background: A review of your previous experience in QA roles and testing Salesforce systems.

  Example:

  “Can you walk me through your experience with testing Salesforce, including any specific projects you worked on?”

• Technical skills: The recruiter will want to know about the testing tools you’ve used (e.g., Selenium, JUnit, Postman), and your experience with both manual and automated testing.

  Example:

  “How do you approach testing Salesforce integrations? What tools do you use to ensure they work correctly?”

The recruiter will also assess your fit for Asana’s culture, asking about your approach to collaboration, adaptability, and problem-solving.

3. Technical Interview

The technical interview is usually conducted by a QA lead or Salesforce developer and typically lasts 60 minutes. This interview will focus on your Salesforce knowledge and quality assurance skills. Expect to face:

• Test Case Design: You may be asked to write test cases for a given scenario, focusing on the Salesforce environment.

  Example:

  “How would you test a custom Salesforce Lightning component that integrates with a third-party application? What kinds of test cases would you write?”

• Salesforce Testing Tools: Expect questions on your experience using tools for automated testing, especially Selenium for testing UI components and Apex tests for backend logic.

  Example:

  “Have you worked with Selenium for Salesforce testing? Can you explain how you set up Selenium tests for Salesforce web pages?”

• Manual Testing Skills: You may be asked to describe your process for performing manual tests, especially for complex scenarios involving workflows, data integrity, and user permissions.

  Example:

  “What steps would you take to manually test a new Salesforce integration between the Sales Cloud and an external marketing platform?”

• Bug Reporting and Resolution: As a QA Engineer, you need to be able to identify, document, and track bugs. Expect questions about your experience in bug reporting and collaborating with development teams to resolve issues.

  Example:

  “Can you describe a time when you found a critical bug during testing? How did you communicate the issue to the development team and ensure it was resolved?”

4. Onsite or Virtual Onsite

If you pass the recruiter and technical interviews, you will be invited to an onsite interview (or virtual if the role is remote). This typically consists of 3-4 rounds, combining technical challenges, behavioral questions, and team fit assessments.

Technical Deep Dive

• Salesforce-specific Testing: In this round, you may be asked to solve more complex problems related to testing Salesforce configurations, integrations, and automation. You’ll need to demonstrate how you test both custom solutions and out-of-the-box Salesforce features.

  Example:

  “Given a new Salesforce feature, how would you test its integration with an external API? What steps would you take to ensure it works seamlessly?”

• Automation Skills: You might be tasked with writing automated tests for a given Salesforce feature, or explaining how you would structure an automated testing suite.

  Example:

  “Write a simple automated test for a custom Salesforce Lightning component that performs a dynamic search based on user input.”

Behavioral Interview

The behavioral interview is focused on assessing your leadership, collaboration, and communication skills. You’ll be asked to provide examples from past experiences, especially regarding teamwork, handling conflict, and working under pressure.

• Problem-solving: You’ll be asked to describe a situation where you had to tackle a particularly challenging bug or issue and how you went about resolving it.

  Example:

  “Tell us about a time when you discovered a significant issue late in the testing phase. How did you communicate this to the team and what steps did you take to resolve it?”

• Team collaboration: Asana places a high value on cross-functional teamwork, so expect to discuss how you work with other teams (e.g., Salesforce developers, product managers) to ensure quality and smooth product delivery.

  Example:

  “Describe a situation where you collaborated with developers to resolve an issue that was blocking the release. How did you handle the coordination?”

Cultural Fit Interview

Asana values collaboration, inclusivity, and transparency. You’ll likely be asked questions about your ability to thrive in a collaborative environment.

### Example:
> “How do you ensure transparency and collaboration when working on projects with cross-functional teams, especially when there are tight deadlines?”

5. Final Interview with Leadership

If you successfully pass the technical and behavioral interviews, you will have a final interview with senior leadership (e.g., VP of Engineering or Director of Product). This interview will assess your strategic thinking and your fit within Asana’s values-driven culture.

• Vision for QA in Salesforce: Leadership will want to know your thoughts on scaling Salesforce testing as Asana continues to grow and take on more complex Salesforce solutions.

  Example:

  “How do you envision expanding the QA team and automation processes to support an increasing number of Salesforce customizations and integrations?”

• Cultural Fit: Asana looks for candidates who embrace their values of radical inclusion, transparency, and agility.

  Example:

  “How would you contribute to fostering an inclusive and innovative environment within the QA team?”

6. Offer and Negotiation

If you pass all rounds, you’ll be extended an offer. The compensation for the Salesforce QA Engineer role at Asana typically includes:

• Base salary: The salary range for this role is typically between $120,000 and $160,000, depending on experience and market conditions.
• Equity and bonuses: You may receive equity as part of the total compensation package.
• Benefits: Asana offers comprehensive benefits including health insurance, wellness programs, mental health support, and more.

Key Preparation Tips

• Salesforce Testing: Focus on your expertise with Salesforce testing tools, particularly Selenium, TestNG, and Apex for test automation. Also, understand Salesforce APIs and integration testing.
• Manual Testing: Be prepared to discuss manual testing processes, including how you would test complex Salesforce configurations and custom solutions.
• Collaboration: Asana values collaboration, so ensure you are prepared to discuss how you work with different teams, especially in the context of Salesforce implementations.
• Problem-solving: Demonstrate how you handle challenging bugs, technical issues, and tight timelines.