Interview Process Overview

Stage 1: Recruiter Call (Screening)

This initial conversation generally focuses on your resume, experience in sales, and motivation for applying. Expect questions such as:

• “Why do you want to work at Google?”
• “Can you describe your sales experience and how it aligns with Google’s values?”
• “How do you approach managing and growing a client portfolio?”

Stage 2: Video Interviews

The next stage usually involves 1-2 video interviews with hiring managers, where both technical sales skills and behavioral competencies are assessed.

Behavioral questions:

• “Tell me about a time you closed a large deal. How did you overcome objections?”
• “Describe a situation where you had to manage multiple client priorities. How did you prioritize?”
• “Have you ever worked with a challenging client? How did you manage the relationship?”

Technical skills assessment:

Expect questions that assess your understanding of digital advertising and Google Ads products, since Google Customer Solutions helps businesses with these solutions.

• “How would you optimize an online ad campaign for a client in the retail sector?”
• “Describe a time you used data to adjust a sales strategy or proposal.”

Stage 3: Final Round / On-Site (if applicable)

The final round often involves a case study or role play:

• You may be asked to present a mock sales pitch where you have to propose Google’s advertising solutions to a mock client.
• Another case could involve problem-solving a sales scenario where you need to optimize an ad campaign based on a client’s KPIs.

Key Interview Questions

Here are some specific interview questions from candipublishDates who applied for the Account Executive, Mid-Market Sales role:

Sales and Customer Management

• “Tell me about a time when you exceeded your sales quota. What strategies did you use?”

  • Google looks for candipublishDates with a proven track record of exceeding targets, especially in the digital ad space.

• “Describe how you would approach a prospect who is unfamiliar with digital advertising.”

  • This tests your ability to simplify complex concepts and sell to a client with limited knowledge.

• “How do you handle a situation where a client is unhappy with the performance of their advertising campaign?”

  • Expect to demonstrate problem-solving, empathy, and client management skills.

Behavioral and Situational

• “Describe a challenging sales deal you closed. What obstacles did you face and how did you overcome them?”

  • Here, they’re looking for resilience and your ability to navigate obstacles while still achieving results.

• “How do you stay motivated during periods of slow sales?”

  • The interviewer is interested in your resilience, especially since the role involves managing multiple mid-market clients with varying levels of engagement.

• “Give an example of a time when you worked with a team to close a sale.”

  • Collaboration is key at Google, and this question gauges how well you can work across teams like marketing and technical support.

Technical Questions (Digital Ad Knowledge)

• “What is the Google Ads auction and how does it work?”
• “How would you approach selling a Google Ads campaign to a client in the education sector?”
• “Explain the difference between Google Display Network and Search Network ads.”

Culture Fit & Leadership

• “How do you align your personal sales goals with a company’s broader objectives?”
• “Describe a time when you took the initiative on a project or process improvement.”

Key Insights:

• Sales Acumen: You will be tested on your ability to close deals, manage clients, and drive growth in a mid-market sales environment.
• Digital Advertising Knowledge: Expect deep questions about Google Ads, data analysis, and how digital solutions can solve business problems.
• Problem-Solving: You must show how you’ve resolved client issues and adapted strategies based on client needs.

CandipublishDate Tips

• Preparation: Brush up on Google Ads fundamentals and review case studies related to client acquisition and advertising solutions.
• Storytelling: Use the STAR method (Situation, Task, Action, Result) to structure answers for behavioral questions.
• Be Ready for Role Plays: Practice explaining Google’s product suite in a sales context, especially how it drives business success for clients.